Rijkswaterstaat
50% Faster Data Recording and 35% Fewer Manual Errors through Automation of Façade Insulation Management
Contactpersoon
Walter van der Velde
Website
Rol
Directeur
Bedrijfsnaam
Rijkswaterstaat
Klant bij Innovine Projects sinds
2018
Rijkswaterstaat is the executive agency of the Ministry of Infrastructure and Water Management. Every day, they work towards a safe, livable, and accessible Netherlands. Their activities range from protecting the country against flooding to promoting sustainable solutions that balance the economy, the environment, and quality of life.
One of Rijkswaterstaat’s key projects focuses on reducing noise pollution from roads, railways, and airports through façade insulation. As part of this façade insulation project, homes that experience noise pollution are inspected and, if necessary, provided with insulation measures. This project helps improve the quality of life for residents and minimizes the impact of traffic noise on their living environment.
The Challenge
Rijkswaterstaat required a centralized system to manage the properties (homes) included in the façade insulation project. It was essential to develop a platform where all data related to these properties, such as research findings and follow-up actions, could be securely stored and managed. Additionally, this data needed to be easily shared with supervisors visiting the homes on-site to inspect the insulation measures.
An additional challenge was to create a solution that enabled real-time synchronization between the central system and a mobile app for supervisors. Supervisors needed to be able to enter information on-site about the insulation of homes, document decisions, and instantly sync this data with the central property management system. Furthermore, the system had to automatically generate letters for residents and property owners, informing them of the results and planned measures.
An additional challenge was to create a solution that enabled real-time synchronization between the central system and a mobile app for supervisors. Supervisors needed to be able to enter information on-site about the insulation of homes, document decisions, and instantly sync this data with the central property management system. Furthermore, the system had to automatically generate letters for residents and property owners, informing them of the results and planned measures.
Implementation of the IT solution
Innovine developed a centralized property registration and management system, integrated with a user-friendly app for supervisors. During their on-site visits, supervisors can enter data about the insulation status of homes. This information is immediately synchronized in real-time with the central system, ensuring accurate and efficient collaboration between office staff and field workers.
In addition, the system automates communication with residents through a letter-book module, which automatically keeps residents informed about the progress and planned insulation measures. Thanks to a phased implementation, the system was gradually rolled out without disrupting ongoing projects and was integrated with Rijkswaterstaat’s existing systems.
In addition, the system automates communication with residents through a letter-book module, which automatically keeps residents informed about the progress and planned insulation measures. Thanks to a phased implementation, the system was gradually rolled out without disrupting ongoing projects and was integrated with Rijkswaterstaat’s existing systems.
Why Innovine?
Rijkswaterstaat chose Innovine for their expertise in developing scalable and user-friendly IT solutions that fully digitize and automate processes. Innovine understood the specific needs of Rijkswaterstaat, such as the requirement for real-time data exchange between office staff and field workers, and provided a solution that seamlessly integrated with existing systems.
Furthermore, Innovine stands out for their ability to simplify and streamline complex processes, such as property management and communication with residents, through a centralized platform. Innovine not only delivered the technology but also ensured a smooth implementation and ongoing support, providing Rijkswaterstaat with a long-term, reliable solution.
Furthermore, Innovine stands out for their ability to simplify and streamline complex processes, such as property management and communication with residents, through a centralized platform. Innovine not only delivered the technology but also ensured a smooth implementation and ongoing support, providing Rijkswaterstaat with a long-term, reliable solution.
Results and benefits
Thanks to the implementation of the centralized property management system and the supervisor app, Rijkswaterstaat has achieved significant improvements in the façade insulation project. The automation of data exchange between the field and the office has resulted in a substantial acceleration of the process, fewer manual errors, and more efficient collaboration. Supervisors can now record data more quickly and accurately, leading to better decision-making and a smoother execution of the insulation measures.
Additionally, the automated communication with residents ensures they are informed promptly and accurately, which has increased customer satisfaction. The digital traceability of every step in the process has given Rijkswaterstaat full control over each project, from start to finish.
Additionally, the automated communication with residents ensures they are informed promptly and accurately, which has increased customer satisfaction. The digital traceability of every step in the process has given Rijkswaterstaat full control over each project, from start to finish.
The Solution
A Custom System that Fully Digitizes and Automates the Façade Insulation Process:
- Automated Property Management: All properties (homes) are centrally registered and managed, with automatic data synchronization between the office and supervisors on-site.
- Supervisor App: The app allows supervisors to enter data about insulation status during home visits, which is instantly synchronized with the central system.
- Real-Time Data Exchange: Seamless data exchange between the central system and the mobile app, enabling quicker decision-making.
- Automated Reporting: All milestones and actions within the process are recorded, making traceability and progress reporting simple to generate.
Management and Administration
- Contract Management: Registration and management of contracts for each project, with automatic updates and progress monitoring.
- Letter-Book Module: Automated communication with residents and property owners, keeping them informed about status and planned measures.
- User Management: Different user roles, such as supervisors and project managers, have access to specific parts of the system based on their role.
- Cost Estimation and Budget Management: The system supports cost estimation for insulation projects and provides real-time insight into budgets and expenditures.
Administration and Reporting
- Financial Overview: The platform offers intuitive dashboards with financial information and progress reports for each project.
- Traceability: Every step in the process is recorded, ensuring full traceability of decisions and actions.
- Integration with Existing Systems: The system integrates seamlessly with Rijkswaterstaat’s existing infrastructure, allowing easy data exchange across departments.
results:
- 50% Faster Data Entry: Automation has significantly sped up the processing of property data.
- 35% Fewer Manual Errors: Digital data entry and system synchronization have greatly reduced the margin for errors.
- Real-Time Information: Supervisors and office staff now have immediate access to up-to-date data, accelerating decision-making and communication.
- More Efficient Communication with Residents: The automated letter-book module ensures residents are informed promptly and accurately about project progress.
- Improved Control and Traceability: The system provides full traceability of all actions and decisions within the project.
Remco Noom
Directeur — Flora NL.
“We have been working with Innovine for over 10 years to our full satisfaction. The core of the collaboration network is formed by a powerful IT platform that connects participating florists. Each florist has access to their own environment where invoicing (custom digital), order processing, and track-and-trace are possible. We can fully serve all 300 of our florists with this online service system. The team provides great input, communication lines are short, and working with them is very pleasant.”
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