Hoekstra Binnenvaart Transport BV
80% cost reduction compared to paper loading documents and invoicing.
Contactpersoon
Frank Winia
Website
Rol
Planning, Financial, and Commercial
Bedrijfsnaam
Hoekstra Binnenvaart Transport BV
Klant bij Innovine Projects sinds
2018
Hoekstra Inland Waterway Transport BV, with over 25 years of expertise in European inland waterway transport, primarily carries dry cargo such as sand, gravel, wood chips, and special loads such as concrete elements and structural components.
They operate a fleet of both their own vessels and chartered ships, acting as intermediaries between ships and recipients such as concrete plants. Thanks to their own vessels, they can provide year-round transport and offer customers accurate transport cost estimates.

Challenge and Motivation for Change
Implementation of the IT Solution
In addition, the processing of loading documents for the skippers was also automated. Skippers can now upload documentation into the system via their phones, simplifying the process and providing a reference point for previous journeys. The digital processing of loading documents automatically initiates workflows for other parts of the process, further enhancing efficiency.
Why Innovine?
Innovine translated Hoekstra's requirements into a simple and efficient solution that could grow with the company and adapt to external market factors.
Results and Benefits
With the ongoing development of the IT solution, Hoekstra has the flexibility to continue evolving and respond to market changes, contributing to the overall growth of the company.
The Solution
A system that supports business processes from A to Z:
- Order Management: Handling orders from creation to completion.
- Workflow Management: Automated workflows based on order statuses.
- Automatic Invoicing: Including standard rules and specific pricing details, with direct dispatch.
- API Integration with Snelstart: For direct invoice processing in the accounting system.
- Insights/Dashboards: Information on fuel prices, water levels, financial overview, and tonnage
Administration Management:
- Customer Relationship Management: Specifications for loading and unloading locations, trips, and configurations such as low water levels.
- Carrier Management: Capacity and dimension configuration per carrier.
- Cargo Management: Adding specific cargo.
- User Management: Role management for internal and external users.
- Settings Management: Configuration of orders and invoices.
Accounting Administration:
- Overview and Dashboarding: Financial dashboards.
- Accounting configuration with Snelstart.
results:
- 87.5% time savings (reduction from 16 hours to 2 hours per week).
- Completely streamlined process from start to finish, including automatic accounting processing via a link with Snelstart.
- Improved efficiency and accuracy in the administration of loading slips and invoicing.
- Increased flexibility to continue developing and responding to market changes, contributing to the overall growth of the company.
- Extra Benefit: 80% cost reduction compared to paper loading slips and invoicing.

Mark Steven
CEO — ABC company.
“With the continuous possibilities of automating our business processes, our IT solution continues to grow. The beauty of this is that these IT expansions give our employees the space to focus on other tasks. As a result, we can be more proactive and deliver greater value to our (new) customers.
This also allows the company itself to grow! The translation of what we want in our business processes and how it is integrated into our system is always well communicated and implemented in a scalable way in our system.”
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